- What is the security setting on the browser for CDP Internet Access?
- How do I know that I'm accessing the pages under CDP website?
- Why is it important to ensure the authenticity of the website?
- Will an unauthorised person be able to access my account online?
- What should I do if I suspect that my account has been accessed or tampered with?
- How can I be sure that my transaction has gone though CDP Internet Access securely?
- Where can I get a copy of your User Agreement?
- Can I exit CDP Internet access by simply closing the browser window?
- What is the security setting on the browser for CDP Internet Access?
CDP uses the Secure Socket Layer (SSL) protocol to secure transactions over the internet. You can be assured that your account information is secured via our website as the security protocol encrypts sensitive information and allows access only upon verification of your identity via your securities account number and I-PIN.
- How do I know that I'm accessing the pages under CDP website?
You can verify this by double-clicking on the security icon (the symbol is either that of a lock or key), which appears at the bottom status bar of the browser. This allows you to check the security certificate for our website.
- Why is it important to ensure the authenticity of the website?
This will ensure that your personal information will be submitted to CDP, and will protect you from disclosing them to any third party.
- Will an unauthorised person be able to access my account online?
Access is granted when the identity of the person is verified through a double authentication process, when he/she enters the securities account number and I-PIN. It is important for you to maintain the confidentiality of these two codes so as to protect your personal account information.
- What should I do if I suspect that my account has been accessed or tampered with?
If you suspect any unauthorised or unusual activities in your account, please change your I-PIN immediately and notify us at 6535 7511.
- How can I be sure that my transaction has gone though CDP Internet Access securely?
For every transaction completed online, you will receive a confirmation from CDP.
- Where can I get a copy of your User Agreement?
For a copy of our User Agreement, please click here.
- Can I exit CDP Internet access by simply closing the browser window?
Do not simply exit by closing the browser window as you cannot be certain that your online session is terminated properly. Always click on the "Logoff" button to exit.
|
