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CDP Phone
  1. What is CDP Phone?
  2. What is the number I should dial?
  3. What are the language options available?
  4. What are the services available?
  5. Do I need to apply for CDP Phone?
  6. Is CDP Phone available 24 hours?
  7. Are there any charges?
  1. What is CDP Phone?
    CDP Phone is a 24-hour service with automated voice instructions that offers instant information on corporate actions, CDP services, your CDP securities account and portfolio value, IPO applications, Direct Crediting Service status and more.

    There are 2 modules, one that provides general information on CDP and another which requires your personal identification number, known as the T-PIN, to access your personal account information.

  2. What is the number I should dial?
    Please call 6535 7511.

  3. What are the language options available?
    CDP Phone is available in English and Mandarin.

  4. What are the services available?
    CDP Phone offers a range of services, which include:

      Transaction Code
    Your Personal Information 81#
  5. Shareholdings
    		6.  1#
  6. IPO results
    		7.  2#
  7. Statement of transactions for current / previous month
    		8.  3#
  8. CDP securities account number
    		9.  4#
  9. Direct Crediting Service status
    		10.  5#
  10. Delivery Affirmation Service
    		11. 6#
  11. Change of T-PIN
    		12.  7#
    CDP Information and Services 82#
  12. Location and operating hours
    		13.  1#
  13. IPOs on offer
    		14.  2#
  14. Corporate actions
    		15. 3#
  15. Warrants
    		16. 4#
  16. Opening a CDP securities account
    		17.  5#
  17. Updating of particulars
    		18.  6#
  18. Direct Crediting Service
    		19.  7#
  19. CDP Internet Access
    		20.  8#
  20. Share transfers
    		21.  9#
  21. Securities Lending
    		22. 10#
    CDP Forms 83#
  22. Change of particulars
    		23.  1#
  23. Direct Crediting Service
    		24.  2#
  24. CDP Internet Access
    		25.  3#
  25. Securities Lending
    		26.  4#
  26. CDP T-PIN
    		27.  5#

  27. Do I need to apply for CDP Phone?
    If you wish to access your personal account information, you'll need to apply for a T-PIN (telephone personal identification number).

  28. Is CDP Phone available 24 hours?
    Yes, it is available 24 hours a day, 7 days a week.

  29. Are there any charges?
    CDP Phone is a free service offered to all our account holders.